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UK & International Returns & Refunds Info

You have the right to cancel the agreement at any time before the expiry of a period within 14 daysto return items. This time scale begins with the day after the day on which you receive the goods without any given reason.

How to return your item/s

You have the right to cancel the agreement which must be exercised by one the following by in writing, email,or phone, or in another durable context. Please include your original order number. as this helps us process your return more efficiently.
Please return to the address provided below for all returns.

Once we receive and check your returned product and everything stated seems to be in order, we will then process your refund.

We are happy to help and advise in any possible way.

All knickers, panties, meaning personal undies and teddies should be tried on over existing underwear for hygiene purposes, which will then qualify for normal returns and refunds.

If you received faulty sex toys we can offer a full refund or exchange. Any clothing, lingerie with obvious manufacturing defects clearly visible will also qualify for a full refund or exchange providing they have not been worn and are in their original packaging. You are obliged to return the goods to us within 14 days of the cancellation period. You may return any products you have purchased within 14 days of actual delivery. Please read further exceptions to the Right To Cancel.

Returns Address
Kiss Trix
53, Princes Rd
The United Kingdom,

Company Registration No (7197769)
VAT Registration No (GB 970 0561 33)